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BY USING THIS SITE THE USER HAS UNCONDITIONALLY ACCEPTED THE TERMS & CONDITIONS OF USE AS GIVEN HEREUNDER and/or ELSEWHERE IN THE SITE.

Even though www.Daksha.ae / www.DMall.ae shall try to deliver the products as per the details/specifications given on the order form by the user, it reserves (in it's absolute discretion) a right to deliver a similar/alternate product for reasons beyond it's control and any such action shall not be deemed as bad-delivery.

Even though www.Daksha.ae / www.DMall.ae shall try to meet the date and time of delivery schedule as given by the user in the order form, any delayed/ early delivery for whatever reason shall not entitle the user for any damages or compensation from www.Daksha.ae / www.DMall.ae . Every order is delivered as per specifications of the product mentioned online.

Shall take due caution at the time of delivery to deliver the product to the correct person at the address on the order form, but disclaims any responsibility for claims, damages, and/or compensation.

If the user has any question, doubts or confusion in regard to any of the terms & conditions set out herein he should seek clarifications from us through email and should wait for a written clarification before using the service.

This site is owned by Daksha Trading LLC, UAE. No material from this site or any other web site owned, operated, controlled or licensed by Daksha Trading LLC, UAE. and/or associates or sister concerns may be copied, reproduced, republished, transmitted, downloaded, uploaded or in any other manner for commercial use or otherwise without written permission of Daksha Trading LLC, UAE. Violation of this condition is a violation of copyright and other proprietary rights of Daksha Trading LLC and/or their associates or sister concerns or affiliates.

The products/services provided on this site are without warranties of any kind either expressed or implied and www.Daksha.ae / www.DMall.ae disclaims all or any of them to the fullest extent. www.Daksha.ae / www.DMall.ae does not warrant that the products/services offered will be error-free, or that the defects will be corrected, or that this site or the server that makes it available are or will be free of viruses or other harmful components.

Under no circumstances whatsoever shall www.Daksha.ae / www.DMall.ae be liable for any loss of data, lost profits or any damages whatsoever including, without limiting, any indirect, special, incidental, consequential or other damages that result from the use of or inability to use the products/services offered in the site. Notwithstanding the foregoing, in no event shall www.Daksha.ae / www.DMall.ae be liable to the user for any or all damages, losses, and causes of action including but not limited to, negligence or otherwise exceed the amount paid by the user to www.Daksha.ae / www.DMall.ae for that specific service/product.

All prices are inclusive of cartage, service charges, packaging and all other costs involved with the process of ordering and delivering. All the taxes and customs if applied are not included in the invoice value.

All trademarks and products are owned by Daksha Trading LLC.

CANCELLATION POLICY

At Daksha Trading LLC, we understand that there could be times when you may want to cancel an order for various reasons. While we strive to make cancellations easier for you, we regret to inform that we cannot accept cancellations after 24 hours of placing the order.

Most products at Daksha are made for order and we start processing the order, as soon as the order is received. Therefore, No cancellations could be accepted beyond 24 hours of placing the order. Only orders that are cancelled within 24 hours are eligible for cash refunds.

In any unforeseen circumstance, if you choose to cancel an order beyond 24 hours, cancellations would not be accepted. If on a special case, the cancellation is accepted, NO cash refunds would be possible for all these orders. Refunds would be issued only in the form of Gift vouchers.

Although, you may not be able to cancel your order yourself, you may contact the Customer Engagement Team through Livechat, Phone or email, within 24 hours of placing the order, in case you wish to cancel your order.

You would receive a full refund of the order/ product value, only if the cancellation request is raised with 24 hours of placing the order. Beyond 24 hours of order placing, you would be eligible to receive only a gift voucher that you could use in your next purchase, in the same estore, on which the initial order was placed.

Refunds can be made to the Credit/ Debit card that you used while placing the order. At no circumstance, refunds can be made to any other credit/ debit card. Refunds for orders placed using Bank transfer, will be done only through Gift vouchers.

LIMITATIONS OF LIABILITY

IN ALL CIRCUMSTANCES Daksha.ae 's MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. Daksha.ae SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. Daksha.ae SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNCTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR NOT Daksa.ae HAS BEEN MADE AWARE OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.

If you are dissatisfied with the Site or any content or materials on it, your sole exclusive remedy is to discontinue your use of it. Further, you agree that any unauthorized use of the Site and its services as a result of your negligent act or omission would result in irreparable injury to Daksha.ae and We shall treat any such unauthorized use as subject to the Terms and Conditions of this User Agreement.

Products deemed to be super-savers or highly discounted by the company might be limited by quantity per order and company reserve the right to alter ordered quantity for such products and or cancel the order with or without consent of the customer.

Daksha.ae reserves the right to cancel any unpaid order under any circumstances without any owed liability towards customer or otherwise, in-case of paid order Daksha.ae still reserves this right as long as paid amount is returned in full.

GOVERNING LAW

This User Agreement is governed by, and construed in accordance with, UAE law. This clause will survive any expiry or cancellation of this User Agreement for any reason..

PRE ORDER 
Pre-order is a service that lets you order a product before the official launch date.

  • Delivery: We aim to deliver pre-ordered products on the official launch date, provided that we have received and processed your payment. This is not always possible due to availability at our warehouse. Delivery charges may apply to all pre-orders unless otherwise stated. Standard Delivery timelines will apply from the moment the pre-ordered product is available. We reserve the right to cancel any order for reason that we may or may not disclose. Delivery date for the pre-ordered items may change without any prior notice or confirmation.
  • Payment: Payment must be made in advance to confirm your preorder. If for any reason you would like to cancel your order before shipment you must do so atleast 3 days before we dispatch your order.

DELIVERY POLICY 

The current standard delivery charges are as below, whole over UAE. The standard delivery time is 3 to 5 working days.

Order Value Below AED 100 - Delivery Charge of AED 20

Order Value AED 100 to AED 249 - Delivery Charge of AED 10

Order Value above AED 250 - Free Delivery

All orders are subject to product availability. If an item in your order is unavailable, we will inform the customer and either the available items will be shipped or the entire order will be cancelled as per the customers confirmation. Shipping costs for your order are non-refundable and are based on the weight of the items you order and your location. The date of delivery for your order may vary due to carrier shipping practices, delivery location, method of delivery and the quantity of items ordered, and in addition your order may be delivered in separate shipments. Additional shipping charges may apply depending on your location and the size of your order. You are responsible for all taxes applicable to the delivery of your order, including sales tax, value added tax, custom duties and excise duties. If there is any damage to the items that you ordered on delivery, you must contact us within 5 days from receipt of your order. .